24/7 Smart Home Protection

Peace of mind isn't just a feeling — it's a decision. Our team watches over every device, sensor, and entry point so the only surprises in your home are the good kind.

Why monitoring isn't optional anymore

Every 43s

a burglary occurs in the U.S.

FBI Crime Data

300%

less likely to be burglarized with cameras installed

UNC Charlotte Study

83%

of intruders skip homes with visible security systems

UNC Charlotte Study

Standard Protection

Essential oversight for a smart, connected home.

  • Motion & entry event detection
  • Device health monitoring
  • Weekly summary reports
  • Email alerts
  • Up to 10 devices monitored
  • Standard response: 4 hours
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Most Popular

Active Protection

Live monitoring with faster response and richer alerts.

  • Everything in Standard
  • Live 24/7 monitoring team
  • Instant phone & SMS alerts
  • Anomaly detection (temperature, water, smoke)
  • Up to 30 devices monitored
  • Priority response: 1 hour
  • Monthly system health review
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Elite Protection

White glove monitoring with a dedicated home specialist.

  • Everything in Active
  • Dedicated TechCtrl specialist assigned to your home
  • Advanced analytics dashboard
  • Proactive maintenance alerts
  • Unlimited devices monitored
  • Instant response: 15 minutes
  • Quarterly on-site system review
  • Priority scheduling for service visits
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All monitoring plans are customized to your installation. Speak with a specialist to find the right fit.

What We Monitor

Comprehensive coverage across every sensor, device, and entry point in your home.

Motion & Access Events

Every door, window, and motion sensor tracked in real time.

Environmental Alerts

Temperature, humidity, smoke, CO, and water leak detection.

Device Health Checks

Automatic detection of offline devices or degraded performance.

Instant Notifications

Reach you by app, SMS, email, or phone depending on severity.

Detailed Reporting

Weekly and monthly summaries of activity, trends, and recommendations.

Remote Intervention

Our team can remotely lock doors, activate cameras, or trigger alerts on your behalf.

Common Questions

Do I need a TechCtrl installation to use monitoring?

Monitoring is designed for TechCtrl-installed systems, but we can evaluate compatibility with existing setups during your consultation.

Can I change my plan later?

Yes — plan changes can be made at any time. Upgrades take effect immediately. Your specialist will walk you through all options.

What happens when an alert is triggered?

Depending on your plan, you'll be notified via app, SMS, or phone call. Active and Elite plans include live team response.

Is there a long-term commitment?

No long-term contracts. All monitoring plans are flexible and can be adjusted or paused by contacting your dedicated specialist.

Always On. Always Watching.

Talk to a specialist about the right monitoring plan for your home.