Privacy Policy
Last updated: February 26, 2026
Techctrl ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
Information you provide directly
- Name, email address, and phone number (from our consultation form)
- Home size, budget range, and smart home goals
- Existing smart equipment details you choose to share
- Payment information (processed by Stripe — we never store raw card data)
Information collected automatically
- IP address and general geographic region (for rate limiting and security)
- Browser type, device type, and referring URL
- Pages visited and time spent on our website
2. How We Use Your Information
- Respond to your consultation requests and design your smart home system
- Process subscription payments through Stripe
- Send service updates, alerts, and relevant communications
- Improve our website and services based on usage patterns
- Comply with legal obligations and protect against fraudulent activity
- Rate-limit API requests to protect our infrastructure
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Stripe — to process payments securely. Stripe's privacy policy governs their handling of your payment data.
- n8n (our CRM automation platform) — to manage leads and send follow-up communications on our behalf.
- Law enforcement or government agencies — only when required by law or to protect our rights and the safety of others.
4. Data Security
We implement industry-standard security measures to protect your information:
- All data transmitted via HTTPS/TLS encryption
- Payment data handled exclusively by PCI-DSS-compliant Stripe
- Stripe webhook signatures verified cryptographically before processing
- API endpoints protected by rate limiting
- Security headers applied across all pages (CSP, HSTS, X-Frame-Options)
No method of internet transmission is 100% secure. We cannot guarantee absolute security but commit to industry best practices.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Consultation form data is kept for up to 3 years for follow-up and service history. Stripe manages subscription data per their own retention policies. You may request deletion of your data at any time by contacting us.
6. Cookies and Tracking
Our website uses only essential cookies required for functionality (e.g., session management). We do not use advertising tracking cookies, third-party analytics services, or cross-site tracking pixels. Your browser's local storage may be used to preserve form state temporarily.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Data portability — receive your data in a structured format
To exercise any of these rights, email us at privacy@techctrl.io. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., Stripe). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
Questions about this Privacy Policy? Reach us at:
Techctrl
Email: privacy@techctrl.io